Frequently Asked Questions
Everything you need to know about our high-performance gear.
How do X-BIONIC® products regulate body temperature?
Our patented 3D Bionic Sphere® System leaves a thin film of moisture on the skin without the body sensing wetness. It cools you when you sweat and warms you when you are cold, maintaining an optimal core temperature of 37°C.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
How do I find the right size for high-compression gear?
X-BIONIC® gear is designed for a close, athletic fit to maximize functional performance. We recommend using our detailed Size Guide located on each product page, which uses height, weight, and chest measurements.
What is your return policy?
You can return any unused items in their original packaging within 30 days of delivery. Please ensure all tags remain attached. Returns can be initiated through our online Returns Portal.
How should I wash my X-BIONIC® functional apparel?
To maintain the integrity of the technical fibers, machine wash at 30°C on a gentle cycle. Do not use fabric softeners or bleach, and always air dry. Avoid tumble drying or ironing.
Do you offer a warranty on your products?
Yes, we offer a 2-year warranty on all products. By registering your product on our website via the unique QR code on the packaging, you can often extend this warranty as part of our premium membership program.